Outback Steakhouse has restaurants in 20 countries with financial transactions occurring in more than a dozen different currencies. They were using a ColdFusion website and a SQL2000 back-end to manage data which required manual entry of all financial information and corporate communications. This process was extremely time-consuming, and gathering financial data from franchisees was cumbersome and inefficient. Outback, along with Arke, decided that implementing SharePoint and setting up a few integrations would be crucial to their success.
Outback can now process a full report in under 1 minute, versus the previous reporting time of 1 hour. In terms of maintenance, the systems take less than 4 hours per month to maintain, which they consider a considerable reduction. Having on-demand access to critical business information means a faster, clearer picture of actual performance, allowing Outback to make better business decisions.
- Industries: Retail
- Strategies: CRM, Portals