Empowering the Enterprise
Arke carefully nurtures select technology partnerships. We believe it is important to develop deep expertise and relationships through focused partnerships that will drive value to our clients. We are familiar with many technologies, but these partnerships represent where we focus most of our partner investments. This means we specialize in these technologies and know their product roadmaps, their support teams and their senior leadership. We clear the roadblocks of working with large technology vendors, so you can focus on business outcomes.
Our Partnership with Sitecore
Arke has partnered with Sitecore since their entry into the North America market almost a decade ago. We’ve been a top-tier partner for years, gaining Platinum status in 2015. Our clients are consistently showcased at Sitecore’s annual conference. We serve on the invite-only exclusive Partner Advisory Council, gaining access to global and US executives for our clients. We have one of the highest percentages of Sitecore MVPs on our team. MVPs are a peer-elected group who have demonstrated superior knowledge and contributed to the Sitecore community by providing innovative ways of getting the most value from the platform. Our team and our MVPs are dedicated to making sure you get the most out of your Sitecore investment.
Our Partnership with Microsoft
Arke has partnered with Microsoft since our company inception. We have partnered with Microsoft on both the platform and the application business solutions. From servers and Sharepoint to Azure and Dynamics, we’ve been part of the Microsoft evolution. Our team can help you navigate the complexities of infrastructure and hosting as well as implementation, integration and licensing of Dynamics CRM. We know how to make your all your Microsoft solutions work ‘Better Together’.
Our Partnership with Adobe
We’ve been partnered with Adobe solutions before they were even Adobe (see Marketo and Magento). Our team understands the various solutions that make up the Adobe Marketing Cloud. More importantly, we know how these solutions integrate into other non-Adobe investments you’ve made. Our clients are often using Adobe Analytics or other Adobe solutions and we can help make sure you are getting the most out of them.
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Our Strategic Partners
Crownpeak, a 2018 Gartner Magic Quadrant for WCM, provides the leading enterprise-grade, SaaS Digital Experience Management (DXM) platform complete with a suite of Digital Quality Management (DQM) to ensure brand integrity, best practices, and web accessibility compliance, and a suite of monitoring and digital consent solutions.
/ Learn more about Arke's Crownpeak Partnership
Are you starting to think about conversational AI? As your customers start to expect to engage with you across multiple channels and devices, AI conversations will become a mainstream method to scale. If you’re thinking about chatbots, voice assistants, VR/AR and/or IoT, we’d love to share some ideas with you.
You might be wondering ‘What is a CDP?’ (customer data platform) and if you need one. If you are managing multiple complex messages to clients across many platforms in real (or near real) time, you should consider spending an hour with one of our experts to determine if you should be evaluating CDPs for your organization. And if you should, we think Lytics is a good place to start. Our partnership will ensure access to the appropriate resources quickly to help you get started.
Salesforce has grown up a lot in the last decade. We can work with your team to decide if you should be using it for more than how you started with Salesforce for opportunity management. We can also help you integrate it into your web platform and your marketing automation system to power personalization across all the channels in your customer buying journey.
/ Learn more about Arke's Salesforce Partnership
You might be thinking about Search initially to replace your Google Search Appliance. It’s a good place to start, but don’t stop there. Let our experts help you think about how search can elevate your content personalization, customer insights, self-service communities, knowledge base portal search and improved commerce experience.
/ Learn More about Arke's Coveo Partnership
Magento is a powerful open-source eCommerce platform geared for small, mid-market and enterprise business solutions. Magento has been proven to enhance the overall user experience thru smoother navigation, improved conversion rates and revenue generation for store owners. Magento Commerce is available in an on-premises version or as a platform-as-a-service for the cloud.
Your marketing technology stack is not complete without a robust marketing automation engine that can deliver personalized, relevant content to your audience’s inbox. Marketo is consistently ranked a category leader by industry analysts. Arke can help you optimize your use of Marketo and integrate into your marketing strategy and technology infrastructure.
Do you really know how visitors engage with your site? You should. As a Fullstory Preferred Partner Arke leverages Fullstory's digital experience platform to fine-tune customer experience through recorded sessions that provide UI/UX insights and can help to identify critical gaps in content strategy.