Thinking 2018-02-22T22:22:50+00:00


Elevate your brand experience with the latest ideas and insights on marketing technologies, strategies, and ways to improve connections with your customers.

1303, 2018

CX Leaders Deliver the Right Experiences for Brand Happiness

By | March 13th, 2018|

While there may be some correlation between customer experience and stock performance, it's not the single most important factor when it comes to mastering the economics of the CX journey. The important thing is striking the right balance between what customers expect and what financially makes sense for your company to deliver.

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